Terms and Conditions

Sajiloplay, a mobile gaming platform that offers skill-based games, contests, and entertainment. These terms and conditions (“Terms”) govern your access to and use of the Sajiloplay application (“App”) and related services. By registering, accessing, or using the App, you agree to be bound by these terms and conditions

1. Eligibility

To use Sajiloplay, you must:

  1. Be at least 18 years old or the legal age of majority in your jurisdiction.
  2. Have the legal capacity to enter into a binding agreement.
  3. Not be prohibited from using the App under applicable laws.

We reserve the right to verify your age and identity at any time. If you are found to be ineligible, your account may be suspended or terminated.

2. Account Registration and Security

2.1. Registration

To access certain features, you must create an account by providing accurate and complete information. You agree to update your information promptly if it changes.

2.2. Security

You are responsible for maintaining the confidentiality of your login credentials. You agree not to share your account with others and to notify us immediately of any unauthorized access.

2.3. KYC Verification

We may require Know Your Customer (KYC) verification for withdrawals or participation in certain contests. You agree to provide valid identification documents and cooperate with verification procedures.

3. Use of the App

3.1. License

Sajiloplay grants you a limited, non-exclusive, non transferable, revocable license to use the App for personal, non-commercial purposes.

3.2. Restrictions

You agree not to:

  1. Use the App for illegal or unauthorized purposes.
  2. Interfere with or disrupt the App’s functionality.
  3. Use bots, scripts, or automated tools to manipulate gameplay.
  4. Attempt to gain unauthorized access to other accounts or systems.
3.3. Updates and Availability

We may update, modify, or discontinue the App at any time without notice. We do not guarantee uninterrupted access or availability.

4. Games and Contests

4.1. Skill-Based Gameplay

Sajiloplay hosts skill-based games and contests. Outcomes are determined by user performance, not chance. You acknowledge that success depends on your skill, strategy, and decision-making.

4.2. Fair Play

You agree to:

  1. Play honestly and fairly.
  2. Not use cheats, hacks, or exploits.
  3. Not collude with other users to manipulate outcomes.

Not collude with other users to manipulate outcomes.

4.3. Contest Rules

Each contest may have specific rules, entry fees, prize structures, and eligibility criteria. You agree to abide by all contest-specific terms displayed within the App.

5. Payments, Withdrawals, and Winnings

5.1. Entry Fees

Some contests may require entry fees. You agree to pay all applicable fees using approved payment methods.

5.2. Winnings

Winnings are credited to your account and may be withdrawn subject to KYC verification and applicable limits. You are responsible for any taxes or legal obligations arising from your winnings

5.3. Withdrawal Process

Withdrawals are processed to your registered payment method. Sajiloplay is not responsible for delays or failures caused by third-party payment providers

5.4. Forfeiture

Unclaimed winnings or balances may be forfeited if your account is deleted or inactive for a prolonged period.

6. Intellectual Property

All content, trademarks, logos, and software associated with Sajiloplay are the property of Saransa Media Labs Pvt Ltd or its licensors. You agree not to:

  1. Copy, modify, or distribute any part of the App.
  2. Use our intellectual property without prior written consent.

7. User Content and Conduct

7.1. User Content

You may submit content such as profile information, gameplay data, and feedback. By submitting content, you grant Sajiloplay a worldwide, royalty-free license to use, display, and distribute your content for promotional and operational purposes.

7.2. Conduct

You agree not to:

  1. Post offensive, abusive, or illegal content.
  2. Harass, threaten, or impersonate other users.
  3. Violate the rights of others, including intellectual property and privacy rights.

8. Third-Party Services

Sajiloplay may integrate with third-party services such as payment gateways, social media platforms, and analytics tools. We are not responsible for the content, functionality, or privacy practices of these services. Your use of third-party services is subject to their respective terms.

9. Termination and Suspension

Sajiloplay reserves the right to suspend or terminate your account at any time for:

  1. Violation of these Terms or our Privacy Policy.
  2. Fraudulent or abusive behavior.
  3. Legal or regulatory requirements.

Upon termination, your access to the App will be revoked, and any unclaimed winnings
may be forfeited.

10. Disclaimers

Sajiloplay provides the App “as is” and “as available.” We do not guarantee:

  1. That the App will be error-free or uninterrupted.
  2. That contests will be free from manipulation or technical issues.
  3. That winnings will be delivered without delay.

We disclaim all warranties, express or implied, including merchantability, fitness for a
particular purpose, and non-infringement.

11. Restriction of Liability

To the maximum extent permitted by law, Sajiloplay shall not be liable for:

  1. Indirect, incidental, or consequential damages.
  2. Loss of data, profits, or reputation.
  3. Errors, delays, or failures caused by third-party services.

Our total liability shall not exceed the amount you have paid to use the App in the past 6
months.

12. Indemnification

You agree to indemnify and hold harmless Sajiloplay, its affiliates, and employees from any claims, damages, or expenses arising from:

  1. Your use of the App.
  2. Your violation of these Terms.
  3. Your infringement of third-party rights.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Nepal. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kathmandu, Nepal.

14. Grievance Redressal

If you have any complaints or concerns, please contact our Grievance Officer:

Email: support@sajiloplay.com
Response Time: Within 15 business days

15. Amendments

Sajiloplay may update these Terms from time to time. Changes will be posted on the App, and your continued use constitutes acceptance of the updated Terms.

16. Contact Information

For questions or support, contact:

📧 Email: support@Sajiloplay.com
📍 Address: Rudrakshya complex, sai ram chowk, kathmandu-32, Bagmati Province, 44600